We Would Love to Hear From You

Have a question about your order, a product, or just want to say hi? We are here to help.

Email: shop@luxylab.de
Hours: Monday — Friday, 9:00 AM — 5:00 PM (CET)

We typically respond to all inquiries within 24 hours during business days.

Before You Reach Out

You might find your answer in our FAQ — we have covered the most common questions there.

For Order Issues

Please have your order number ready when contacting us. You can find it in your order confirmation email. This helps us resolve your issue faster.

Company Information

LUXYLAB LIMITED
Registration No.: 79192226
Unit 903A, 9/F., Cameron Commercial Centre
458-468 Hennessy Road, Causeway Bay
Hong Kong