Shipping Policy

Last updated: April 2026

Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Destination	Estimated Delivery	Cost
United States	5-7 business days	Calculated at checkout
Europe	5-7 business days	Calculated at checkout

Free Shipping

We offer free standard shipping on orders over EUR 50.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. Please allow 24-48 hours for tracking information to become active.

Customs and Import Duties

For international orders, customs duties and import taxes may apply. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us. If confirmed lost, we will arrange a replacement or full refund.

Contact

LUXYLAB LIMITED
Registration No.: 79192226
Unit 903A, 9/F., Cameron Commercial Centre
458-468 Hennessy Road, Causeway Bay
Hong Kong
Email: shop@luxylab.de