Privacy Policy

Last updated: April 2026

1. Introduction

LuxyLab ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit luxylab.de or make a purchase.

2. Information We Collect

Information you provide directly: Name, email address, phone number, shipping and billing address, payment information (processed securely), and communications you send to us.

Information collected automatically: IP address, browser type, device information, pages visited, and cookies.

3. How We Use Your Information

• Process and fulfill your orders
• Communicate about your order status and shipping
• Respond to support requests
• Send marketing communications (with your consent)
• Improve our website and products
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share with shipping carriers, payment processors, and analytics providers as needed to operate our store.

5. Your Rights (GDPR)

EU/EEA customers have the right to access, correct, delete, or port personal data, and to object to processing. Contact us at shop@luxylab.de to exercise these rights.

6. Cookies

We use essential cookies to operate our site. Manage preferences in your browser settings.

7. Data Security

We implement industry-standard security measures including encryption in transit.

8. Contact Us

LuxyLab
Email: shop@luxylab.de
Website: www.luxylab.de

Company Information

LUXYLAB LIMITED
Registration No.: 79192226
Unit 903A, 9/F., Cameron Commercial Centre
458-468 Hennessy Road, Causeway Bay
Hong Kong